Voyageur

Checker Account Application

Never again will you have to worry about getting where you want to go when you're short of cash. For business travel, it makes accounting for expenses a snap. Setting up an account for elderly parents, teenage children or a spouse helps to ensure that your loved ones are always in good hands.

Voyageur

checker customer satisfaction survey

Thank you for taking the time to complete our online custome satisfaction survey.Your input will aid us in maintaining our high quality of standards and our commitment to our customers.To complete the survey,simply answer each of the following quesions by clicking on the appropriate number which best conveys your experienct.Once the form is complete,click on the "Submit "button at the bottom of the page and it will be forwarded to our office for review.

*Required Fields

Contact Information:

First Name:*
Last Name:*

Title :*
Company:*

Address:*
City:*

Prov:*
Postal Code:*
Phone:*

Email:*

rating system
1 = Excellent2 = Meets Needs3 = Needs Improvement

Checker Call Centre Customer Representativer / Telephone Bookings

1 2 3

Is your call answered promptly,usually within three rings?

1 2 3

Is you customer Service Rep always pleasant and courteous?

1 2 3

Does your Customer service Rep inform you accurately of delays?

1 2 3

Is your Customer Service Rep recording your booking information accurately?

1 2 3

Are your drivers always professional,Polite and helpful?

Checker Call Centre Customer Representativer / Telephone Bookings

1 2 3

Do your drivers always greet you and open your car door?

1 2 3

Are your drivers always greet you and open your car door?

1 2 3

Are your drivers always in uniform?(Black pants/skirt,black tie,white shirt,black coat)

1 2 3

Do your drivers have good driving skills?

1 2 3

Do your drivers always assist you with your luggage or parcels?

1 2 3

Are your drivers knowledgeable of the City of London?

1 2 3

Do your drivers price your trip accurately?

Comments:

Word Count: 150

Voyageur

Pick-Up Request Form (for Express/Trucking)

*Required Fields

Contact Information:

Company: *
Contact: *

Address: *
City: *

Prov: *
Postal Code: *

Phone: *
Email: *

Pick-up Location Information:

Pick-up is in the same location as above? Yes

Company: *
Contact: *

Address: *
City: *

Prov: *
Postal Code: *

Phone: *
Email: *

Delivery Location Information:

Pick-up is in the same location as above? Yes

Company: *
Contact: *

Address: *
City: *

Prov: *
Postal Code: *

Phone: *
Email: *

Shipment Description:

Service Required: *
Number of Pieces: *

Total Weight: *
Reference #: *

Shipment is ready for pick-up now? * Yes

Shipment will be ready for pick-up at: *

Additional Information:

Please provide us with a brief description of your shipment and any other details you wish to add:

In the Community...

	Cycle to end Multiple Sclerosis For the past 10 years, Voyageur has been a gold sponsor of the MS Bike Tours which has offered cyclists of all fitness levels a fully supported ride that mixes fun with fundraising, combining a great cycling experience with the reward of helping to end MS. More than 10,000 cyclists take part in 21 RONA MS Bike Tours across Canada each year, raising $7 million in pledges. The RONA MS Bike Tours have raised $50 million since their inception. 5 Weekends, 5 Tours, 1 Cure for MS Check out the other tours, in a city near you! Some have called it “the event of the summer”. Join us as we cycle to end MS www.mssociety.ca/
	Salvation Army “Annual Toy Drives” and “Clothing Drives” are a huge part of what the Salvation Army gives back to the community. As proud supporters of this organization Voyageur contributes trucking services, clothing, toys and volunteer hours to both of these events. www.salvationarmy.ca/
	Keeping Healthcare in Motion We are very aware of the demands on healthcare and try to assist any way we can. Whether providing services, funding or volunteer support. We are a major sponsor to all of London’s hospital foundations. Voyageur is a committed supporter to the “Do it for Dad” campaign which raises funds for Prostate Cancer Research. We contribute transportation and advertising as well as assist on the Board of Directors. www.lhsf.ca www.sjhcfoundation.org
	Do It for Dad Voyageur is a committed supporter to the “Do it for Dad” campaign which raises funds for Prostate Cancer Research. We contribute regularly as well as assist on the Board of Directors. www.fathersdayrun.ca
	Investing in our Youth Voyageur has been a Gold Sponsor of Junior Achievement for many years. We strongly believe in investing in tomorrow’s future through youth which should be a priority for all business leaders http://www.jalondon.org/